*Purpose: Communication across the donation transplantation ecosystem is fractured and ineffectual, often necessitating the use of unsecured methods such as texting in order to accomplish time-sensitive tasks. A transplant software company developed a secure, HIPAA-compliant, and fully integrated app to address these issues and facilitate timely communications across diverse interdependent donation organizations, including Organ Procurement Organizations (OPOs), transplant hospitals, tissue banks, eye banks, medical examiners/coroners, laboratories, transportation providers, and more.

*Methods: The app provides a secure method of chat communications across multiple organizations involved in a donor case, enabling coordination of OR times, transportation, and other time-sensitive issues that often require multiple tedious phone calls. Every donation organization utilizing the full transplant EMR software solution has been provisioned early access to the app, including its unique and key capability of securely sharing key and real-time donor and case information directly from the host donation organization’s EMR software. The host donation organization can securely invite third-party organizations and users to join their specific app domain and chat rooms.

*Results: During the recent brief soft launch period of the app, there have been more than 1,000 users and over 4,500 chat messages. At the time of the writing of this abstract 32 donation organizations are actively using the app.

*Conclusions: The broad launch of the app has the potential to centralize and streamline donation transplantation communications across the intertwined donation-transplant ecosystem. In the future, organizations who do not have an existing agreement with the transplant software company will be able to establish their own app domain for their organization to utilize this key and secure functionality.

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